We negotiate every day. Whether it is with family, friends, workmates, vendors, suppliers, customers, staff, financial institutions, Local, state, or Federal institutions. In the words of Peter Economy, a well know negotiator: “negotiation turns the one-way communication of requests into a two-way give and take by which you make your requests and then interact with others to fulfill them. Your counterpart during this communication may make certain requests of you”.
It is an attempt to discover a solution that is acceptable to all parties. It is a process for resolving conflict by finding a mutual compromise to a problem or request. How do we negotiate? Here, in a nutshell, is the explanation of negotiation: We communicate. That’s simple enough. There are, of course, many facets to negotiating successfully, for example, one must consider if a disagreement is worth confronting. When is it important to negotiate? When is it more advantageous to walk away? But for those situations, where it is absolutely imperative that all parties reach an agreement, there is the need to effectively negotiate.
Learn the rules of negotiation; they are in order of importance: Prepare, prepare, prepare. If one does not prepare before entering into an important negotiation, he has inadvertently prepared to fail. Thus, preparation is the key to undertaking a successful negotiation.
There are several questions to ask oneself in the beginning: What do I want to accomplish? Where do I start? When do I make a move? When do I close? This seminar will address these and the following issues:
- Know yourself.
- Know your opponent.
- Preparation for negotiation.
- Seeking a concession, granting a concession.
- Communication. Where does it fit into negotiation?
- When to make your move. Do you hold them or fold them?
- Common traps.
- Ethics.
These and other most pertinent questions and considerations will be discussed by Peter Lett, talented, San Diego-based instructor and workplace training coach. He will teach attendees to improve their business skills during his interactive course. This seminar will discuss everyday-situations encountered in the workplace which require minor and/or major negotiation skills.
To learn more about how you can benefit from these seminars, contact Peter Lett Seminars today. |
